Credit unions across the Northwest are tracking their community development, lending, social responsibility, charitable giving, volunteerism, and more through the Community Impact Reporting Tool (CIRT).

Telling the Northwest Credit Union Collective Impact Story

The Community Impact Reporting Tool (CIRT) is an effective data-gathering survey that helps the Northwest Credit Union Movement share the collective story of community impact with lawmakers annually. CIRT data and stories collected are shared with lawmakers throughout the Northwest and in Washington, D.C. Credit unions and NWCUA will share 2019 and 2020 data with lawmakers during the upcoming 2021 legislative session. 

See 2020 data broken down by each state:


Coming soon, NWCUA will create new videos, infographics, and other informative collateral from credit unions’ 2019 and 2020 data, so that they, and the Association, may share it with lawmakers in 2021. This data will include all the above-and-beyond work credit unions did during the height of the COVID-19 crisis in early 2020. Those new stories and videos will be added to this website in the coming weeks. 

Questions about CIRT may be directed to Christine Ruzzi.

2021 Credit Union Impact Stories


Click Here For More Stories

2021 Credit Union Impact Videos


Click Here For More Videos


What is CIRT?

CIRT is a customized survey developed for the specific purpose of collecting data and stories that capture how Northwest credit unions support and invest in their communities. The data and stories credit unions share are essential in advocating on behalf of the Credit Union Movement with lawmakers.

Why was it important to develop CIRT?

Every day, credit unions actively support and invest in their communities. These efforts exemplify the “People Helping People” philosophy of the Credit Union Movement and reflect the spirit of credit union leaders and staff. As not-for-profit financial cooperatives, giving back to the community is part of the DNA of credit unions.

CIRT is important because so much of this constant and sincere community-related activity is undocumented and thus unrecognized by a significant segment of the general public and by elected officials and policy makers. CIRT gives all of this activity a louder voice in the form of important measurable data we can use to communicate the significant impact credit unions have on the communities they serve.   

Who can use CIRT?

CIRT is free to all NWCUA credit union members via a customized online survey.

What data points are collected?

CIRT collects a variety of data that reflects community development, giving, investing, lending, social responsibility, volunteerism, and member impact stories and images. This is a snapshot of the many data points CIRT captures:

  • Charitable Giving
  • Volunteerism
  • Financial Health
  • Direct Member Benefits
  • Community Development
  • Lending
  • Social Responsibility
How are data points collected?

Data points are collected in two primary ways:

  • Imported from external sources: To reduce the data entry burden on member credit unions, some data already reported by credit unions to other entities (such as Call Report data) is directly gathered from those entities, as well as from other credit union system partners; and
  • Manual entry from the credit union: Some data is entered manually by the credit union via a simple online survey.
What is the long-term vision or use for this tool?

Over time, CIRT will be updated and evolve according to the needs of both individual members and NWCUA in their roles as collective representatives and staunch advocates of Northwest credit unions. Although it is not anticipated that the core purpose of CIRT will change, it is naturally expected that the system scope, ability, and ease of collecting data will gradually improve as member users provide constructive feedback and partner with NWCUA to ensure this tool is serving its users in the most efficient and effective manner.

Staff Liaison

Photo of Christine RuzziChristine Ruzzi
AVP, Enterprise Engagement Resources
Direct: 503.350.2206
Toll Free: 800.995.9064 x206
[email protected]