Community Impact Reporting Tool Data and Stories Now Being Collected

Click here to enter your data and stories


The coming legislative season will be a pivotal one as the nation’s economic and political landscapes continue to evolve. Telling the credit union story to lawmakers in 2021 couldn’t be more urgent.

One of the best ways to do that is through the Community Impact Reporting Tool. This year’s survey is now open to all Northwest Credit Union Association member credit unions. Data is being collected until Oct. 15. Credit unions that need assistance with the survey should contact the Association as soon as possible.

“Last year, credit unions advocated for the industry in Washington, D.C., and in our three state capitols using data collected through CIRT,” said Christine Ruzzi, NWCUA AVP of Enterprise Engagement. “The stories they shared were powerful. We anticipate that credit unions will have truly amazing data and stories to share from 2019 and through their COVID-19 relief efforts.”

Many of the stories collected through last year’s CIRT survey may be found online — from inspiring accounts of small business microloans in Idaho and fulfilling the homeownership dream in Oregon, to the important work of financial education in Washington, credit unions turned out in force to share how they improved the financial lives of members and strengthened Main Street.

This year’s survey will collect data and stories from all of 2019, as well as the first half of 2020, focusing on credit union’s COVID-19 relief efforts.

COVID-19 relief data points include:
  • Mortgage forbearance
  • Skip-a-pay programs
  • Paycheck Protection Program lending
  • Emergency lending
  • Community support
  • Waived penalties on early CD redemptions
  • New technology
  • Call center expansion
  • Staff support

Credit unions are encouraged to watch this video first, before filling out CIRT, for helpful tips on how to best complete the survey. This year’s CIRT survey features a “Save and Return Later” option, which produces a link that’s emailed to the participant. Those filling out the survey are encouraged to share that link with their marketing team so that they may document stories and include photos.

In addition, NWCUA has added a spreadsheet version of the survey, which credit unions can share with their teammates to collect data. Click here for an automatic download of the spreadsheet.

Credit unions that need assistance or more time filling out the survey should contact Ruzzi as soon as possible.

Posted in Public Awareness.