NWCUA’s Coronavirus Resource Center: See the Latest Information Added This Week


The current global pandemic is presenting unprecedented challenges for credit unions, and the Northwest Credit Union Association is responding accordingly to support its members as they navigate these uncharted waters.

NWCUA encourages its member credit unions to visit its Coronavirus Preparation & Response Resources webpage, where new content is being added every day. Helpful resources include:

How Credit Unions are Helping Members and Employees
See how credit unions are stepping up to serve their members across the Northwest during COVID-19.

Credit Unions’ Operational Practices
Read regulatory and compliance guidance on how to operate amid coronavirus outbreak, and access tips on telecommuting, conducting annual meetings, creating business continuity plans, and more.

Guidance and Resources from State and Federal Agencies
Check out the latest information issued by state and federal agencies on COVID-19, including guidance on health and welfare, employment, worker assistance, and more.

Health & Safety Information
View recommendations issued by the Centers for Disease Control and other health agencies, as well as several resources for sharing information, such as handouts, videos, badges, and fact sheets.

Public Relations & Media
Access pre-written news releases organized by state, and share the special services your credit union is offering members with local media.

Avoiding Scammers
Check out valuable resources from the Federal Trade Commission and Oregon Department of Justice on avoiding scams during this vulnerable period.

Small Credit Union Resources
Find examples of small credit unions’ messaging to members, internal messaging to employees, Skip a Pay request forms, and more.

Notes from Special Credit Union COVID-19 Meetings
Access notes from NWCUA special credit union meetings, where credit unions convened to discuss responses and challenges related to COVID-19.

Strategic Link Business Solutions
Connect with Strategic Link business partners committed to helping credit unions meet their members’ needs during this challenging time.

Northwest Credit Union Foundation
Find resources and information on how NWCUF is helping credit unions through this unprecedented situation.

NWCUA will also host COVID-19 Forums on Mondays, Wednesdays, and Fridays, 10 – 11:30 a.m., PDT (11 a.m. – 12:30 p.m., MDT) where credit unions can come together to discuss staffing, branch closures, ATMs, waiving fees, operational practices, and other related matters. All are welcome to attend these Forums.

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Posted in Public Awareness.