NWCUA to Host Special Council Meetings, Forums, and Regional Huddles to Discuss COVID-19


The Northwest Credit Union Association is committed to helping its member credit unions navigate the unprecedented COVID-19 situation by offering support in key areas, including state, federal, and regulatory advocacy, compliance, public relations, human resources, and business solutions.

NWCUA’s Coronavirus Preparation & Response Resources web page contains a vast library of resources for credit unions, as well as up-to-date information on special meetings being held that will convene credit unions for open dialogue.

The Association is hosting special Council meetings virtually this week to provide credit unions with an opportunity to discuss operational concerns. These Councils include Risk Management, Marketing, Business Development & Community Outreach, HR & Trainers, Commercial Services and Lenders, and Compliance. They are open to all NWCUA members and nonmembers at no charge. To register, visit the Coronavirus Preparation & Response Resources web page and click “Register to Attend.”

NWCUA also will host a virtual COVID-19 Forum, beginning March 20, from 10 to 11:30 a.m., PDT (11 a.m. – 12:30 p.m., MDT). These meetings initially will be held Monday, Wednesday, and Friday, and then as needed as determined by credit union leaders. COVID-19 Forums are open to all, from the CEO level to operational staff. Topics will include operations, staffing, branch closures, ATMs, waiving fees, best practices, and any other matters credit unions need to discuss. To attend, sign up here.

In an attempt to facilitate regional collaboration, NWCUA is forming 14 localized COVID-19 Regional Huddles to convene credit union leaders in specific areas. Each virtual huddle has been assigned an NWCUA staff liaison, who will gather the group and host meetings. Credit union leaders with headquarters or branch presence in each region are encouraged to participate.

Small credit unions face unique challenges, and also are meeting to collaborate on resources and needs. A meeting of CEOs was held Monday night, and the group will continue to convene as needed. Please contact Carmen Vigil, Director of Cooperative Momentum, for more information.

In partnership with Leagues, CUNA is collecting information, via a survey it sent last week, on how credit unions are helping members during this trying time. Previously, NWCUA also asked you to share this information. Know that the Association is coordinating with CUNA, and credit unions are encouraged to submit this information only one time. These Credit Union Difference stories will be shared with regulators, lawmakers, and the public.

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Posted in Events.