First Tech Hosts Free Dispute Summit Feb. 11


First Tech Federal Credit Union is hosting its first ever Dispute Summit on Feb. 11 from 8 a.m. to 6 p.m. at the Embassy Suites by Hilton in Hillsboro, Oregon. Since 2017, First Tech has been on a journey to automate the dispute process, from intake to resolution.  The credit union is hosting a free, day-long seminar to share its journey in the dispute process automation.

As many know, the world of card disputes is complex, ever changing, and a necessary business function that can be tricky to navigate. Whether organizations are processing in house or outsourcing, First Tech will share relevant information that will benefit credit unions of any size. The following topics will be discussed:

  • Why automation is important
  • Building a business case: it’s all in the numbers
  • How to effectively integrate
  • Member experience: journey mapping

For more information, visit here. The event is free and will be held at Embassy Suites by Hilton Portland Hillsboro, Oregon, 20001 NW Tanasbourne Drive, Hillsboro, 97124.

Posted in Member News.