Forbes Releases its 2019 Top Credit Unions List
July 2, 2019
To prepare the list, Forbes partnered with research firm Statista to survey 25,000 Americans about their current and previous experiences with financial institutions and rank them on overall satisfaction, trust, terms and conditions, branch services, digital services, and financial advice. Here are our region’s top five credit unions by state, according to Forbes:
Topping the list for Idaho’s credit unions was Spokane Teachers Credit Union, which is headquartered in Liberty Lake, Washington, but has branches in Idaho.
“We’ve been working hard to provide north Idaho members with the outstanding service our Washington members expect, so it means a lot to us that we were ranked No. 1 based partly on member satisfaction,” said Ezra Eckhardt, STCU President and CEO “We’re building our sixth north Idaho branch now because we know our members want to be able to interact with real employees close to home.”
Second on the Forbes list was Nampa, Idaho’s Clarity Credit Union.
“We were so excited to see we made the list for the second year in a row! It means a lot us that our members think so highly of us and it vindicates all the hard work we do on those behalf,” said CFO Nick Fugal. “We were humbled to see the impact we made as a small credit union of only 42 employees!”
Rounding out the top five in Idaho were:
- P1FCU, Lewiston
- Idaho Central Credit Union, Chubbuck
- Mountain America Credit Union (Based in Sandy, Utah. Mountain America was also ranked number one in its home state.)
Member surveys revealed Coquille’s First Community Credit Union was the top-ranked Oregon credit union, according to Forbes.
According to President and CEO David Elmer, “After more than 60 years, First Community Credit Union has grown from its humble beginnings to more than 76 thousand members, 28 branch locations, and more than $1 billion in assets. We are passionately committed to the communities we serve and grateful for the support of those who choose First Community for their banking needs. Recognition as the top credit union in Oregon demonstrates that our values, which inspire us to put people before profits, strengthen our efforts to make the credit union the best place to bank. On behalf of the Board of Directors and our staff, we remain thankful for the loyalty of the membership and seek to earn their trust for many years to come.”
“We extend congratulations to the other credit unions that were also recognized by Forbes Magazine as a Best-In-State Credit Union,” he added
Other top Oregon credit unions included:
- Central Willamette Credit Union, Albany
- First Tech Federal Credit Union, Beaverton
- OnPoint Community Credit Union, Portland
- Rogue Credit Union, Medford
In Washington, O Bee Credit Union, based in Tumwater, was ranked number one by its members.
“It is an honor to be on Forbes America’s Best-In-State Credit Union list for the second straight year,” said James Collins, O Bee’s CEO. “We are doing the right things for the community and our members. It’s our unique position in the marketplace, our passion, and creativity from our staff that makes us an award-winning credit union.”
Other Forbes top-ranked credit unions in Washington included:
- HAPO Community Credit Union, Richland
- Horizon Credit Union, Spokane Valley
- Columbia Credit Union, Vancouver
- BECU, Tukwila
In Alaska, Alaska USA Federal Credit Union was ranked number one in the state, and in Hawaii, CU Hawaii Federal Credit Union nabbed the number-one spot in Forbes.
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