NWCUA Spring Council Meetings Kick off with New Video Conferencing Option; Risk Management Council Added to Lineup

Marketing professionals from credit unions across the Northwest gather for a photo during a Northwest Credit Union Association Marketing, Business Development, and Community Outreach Council meeting.


The Northwest Credit Union Association’s Council Program features a variety of opportunities for credit union professionals to gain insight on the latest in credit union trends and topics, learn best practices from experts, and network with other credit union peers from across the region.  

New in 2019 is the Risk Management Council, which will provide an opportunity for professionals in various risk-related roles to discuss trends, share best practices, and discover solutions to shared challenges.  

“Risk is a concern for all credit unions,” said NWCUA Director of Regulatory Affairs and Risk Management, Katie Clark. “One of the best mitigation strategies that the credit union industry has is the ability to share information — where and what the various risks are, effective risk mitigation strategies, tools and resources that are relevant and effective, and general best practices. This council is a way for risk professionals to connect with their peers and share relevant and helpful information.”  

Council meetings in 2019 will be more accessible with the introduction of a direct call-in option for participants. Members can join council meetings via video conference directly from their desk. They can also continue to join in-person from a nearby NWCUA office location to network with peers, or they can meet in a conference room at their credit union. The new video attendance option expands access to the meetings for credit unions of all sizes and geographic locations. 

“Each year, our council meetings provide credit union professionals with the information they need to stay current, compliant, and informed,” Carmen Vigil, NWCUA Director of Cooperative Momentum said. “Members leave with the tools they need to be more effective in their roles which ultimately strengthens their organization.”  

Council memberships can be purchased online and enable your credit union to send an unlimited number of staff members to attend all council meetings within a discipline for the year. Participants may also purchase attendance to any single council meeting for $79. 

This spring, five councils will meet to offer credit union professionals guidance and learning opportunities. Attendees will hear from experts and dive in to: 

Marketing, Business Development & Community Outreach Council – April 2, 10 a.m. to 2 p.m. PDT (11 a.m. to 3 p.m. MDT) 

  • A presentation on a texting platform, including a live demonstration, that will help credit unions stay connected with members. 
  • An update on the Credit Union National Association’s “Open Your Eyes” awareness initiative and discussion of next steps for Northwest credit unions. 

HR & Trainers’ Council – April 4, 10 a.m. to 2 p.m. PDT (11 a.m. to 3 p.m. MDT)  

  • A discussion on the changing workforce and the implications for employee benefits packages. 
  • An overview of the Community Impact Reporting Tool, customized software that enables credit unions to gain a clear and comprehensive understanding of their social impact. 
  • A presentation from Verity Credit Union’s Rachel Biars and Debbie Schorzman. They will share their success with revamping Verity University, walk through the program, discuss their approach, and the effects of the revamp.  

Commercial Services Council – April 16, 10 a.m. to 2 p.m. PDT (11 a.m. to 3 p.m. MDT) 

  • A roundtable discussion to share department growth and business development best practices. 
  • A discussion of current events and hot topics. 
  • An update on the latest legal developments.           

Risk Management Council -  April 18, 10 a.m. to 2 p.m. PDT (11 a.m. to 3 p.m. MDT)  

  • A panel discussion on what goes into developing a risk management program. 
  • A discussion on consumer-facing fraud training to spread awareness for credit union members. 
  • A roundtable talk to identify valuable tools and resources for the group. 

Compliance Council – April 24, 10 a.m. to 2 p.m. PDT (11 a.m. to 3 p.m. MDT) 

  • A review of the final interagency rule on flood insurance and the proposed changes from the Consumer Financial Protection Bureau on the payday lending rule and what these mean for credit unions.   
  • A webinar on human trafficking and signs that credit unions should look for to combat these crimes.  
  • A presentation on synthetic identifications and strategies to detect and reduce the risks associated with this new fraud trend. 

To view the full list of 2019 Councils dates, click here. Questions about the Council program? Contact NWCUA Director of Cooperative Momentum, Carmen Vigil. 

Posted in Councils.