Idaho Central Credit Union Opens New Boise Branch Built to Improve Member Access


Idaho Central Credit Union staff celebrates the grand opening of its new branch in Boise on Oct. 26.

For Idaho Central Credit Union, the decision between renovating their Fairview Avenue branch in Boise or building a new branch came down to one thing: cost. The decision to build won out.

“The old branch location was in need of many updates,” said ICCU’s Director of Public Relations, Laura Smith. “It was more cost effective for us to build a new branch than to overhaul the old one.”

The credit union opted for state-of-the-art technology, security, and modern design in the new branch, located at 11255 W. Fairview Ave. in Boise.

Plans for the branch included features to improve member access, such as additional teller stations and service desks, six drive-up lanes, and improved vehicle access from the street. The new branch is positioned 900 feet west of the old building at a new intersection.

“The new branch is on a corner with a stop light,” said Smith. “Members won’t have to dodge across dangerous traffic as Fairview (Avenue) gets busier; we won’t have to worry about the plans to control cross-lane traffic.”

At 6,500 square feet, the new branch is bigger, brighter, more energy efficient, and includes features that will benefit members and increase their enjoyment.

“We believe members will most appreciate having the open space in the branch and faster access to more ICCU team members when they come in or [use the] drive-through to do their business,” Smith said. “There are some neat design elements in this branch including a domed skylight in the center of the lobby lit with green lights and a lit ICCU sign in the lobby.”

The credit union celebrated the branch’s opening with a ribbon cutting ceremony open to the community on Oct. 26, where ICCU  officials commented on the new branch and its utility for members.

“While the new design elements are amazing, we’re more excited to continue helping our members achieve financial success,” said ICCU’s CEO, Kent Oram. “We believe it’s important for our members to be able to visit any branch and have that consistent, convenient, world-class service. We look forward to serving our members here for many years to come.”

Based in Chubbuck, Idaho, ICCU has 36 branches located throughout the Treasure Valley, Magic Valley, and eastern and northern areas of Idaho.

Posted in Around the NW.