Oregon Community Credit Union Announces Executive Changes
October 8, 2018
Russ Bernardo has joined Oregon Community Credit Union as Chief Lending Officer. As a member of the Eugene, Ore., community, Bernardo brings a wealth of experience to OCCU, having served in several lending positions. He will oversee the credit union’s growing portfolio of residential and commercial loan products.
Ron Neumann, President and CEO for OCCU explained the value Bernardo brings to the credit union and its members.
“Russ knows our community well and has an outstanding reputation as a lending professional,” Neumann said. “I am excited about the skill and leadership that Russ brings to our team, and I find him to be a kind and caring individual who will exemplify OCCU’s values,” said Neumann.
Last year, OCCU helped more than 900 individuals with new or refinanced mortgages, financed purchases of more than 21,000 autos, and issued 15,000 debit cards aligned with new checking accounts, while also providing 3,225 new credit cards.
In addition to Bernardo’s position, two other executive changes were made. Deborah Mersino has taken on an expanded role as Chief Marketing and Experience Officer, and Greg Schumacher was named Chief Financial & Administrative Officer. Mersino has been a member of OCCU’s leadership team since 2014, and Schumacher joined the leadership team in 2013, previously serving as Chief Administrative Officer.
Mersino will now oversee marketing, communications, product research, and development, technology, and OCCU’s enterprise project management organization. Her new scope of responsibilities was designed to ensure OCCU continues to provide the best customer experience possible. She also will continue to serve as the executive product owner of the credit union’s digital banking transformation program, which is set to launch in spring of 2019.
“As Chief Marketing & Experience Officer, Deborah will serve as a critical ‘voice of the customer’ advocate who will work daily to ensure OCCU stays aligned with its strong customer experience philosophy and provides ample opportunities for members to strengthen their financial well being,” Neumann said.
Mersino currently serves as Chair of the Strategic Market Share Task Force for the Northwest Credit Union Association. She regularly appears as a keynote speaker at national financial services conferences on customer experience and holds a bachelor of science in journalism from Northwestern University.
In Schumacher’s expanded role, he will manage OCCU’s finance, accounting, and business intelligence, in addition to his current oversight of electronic services loss prevention, facilities, enterprise risk management, and regulatory compliance.
Schumacher also serves as the credit union’s compliance counsel.
“Greg’s passion for the effective and efficient use of resources is apparent to anyone who has the good fortune to work with him,” said Neumann. “He brings a strong set of skills to managing the administrative functions vital to providing a strong customer experience for our members.”
Schumacher has a 29-year career in financial services, holding various leadership positions in multiple disciplines. He has a law degree from Whittier College School of Law and a master’s of business administration in finance from California State University. He is a member of the Oregon State Bar. In addition to financial institution experience, Schumacher has served as a college-level instructor in the areas of business, law, accounting, and finance.
Posted in Around the NW.