Maps CU Wins NACUSO’s Credit Union Collaboration and Innovation Award


Salem-based Maps Credit Union has been honored with the prestigious Credit Union Collaboration and Innovation Award by NACUSO.

In the late 1990’s, Salem, Oregon-based Maps Credit Union was searching for new ways to diversify and grow income. At the time, Maps had about $150 million in assets. Mark Zook, then an executive at Maps, was given a daunting task by his CEO: create and build out some Credit Union Service Organizations (CUSOs). He got the job done.

Fast forward to 2018. Zook is now President and CEO of Maps, assets are nearly $700 million, the credit union serves about 60,000 members, and the innovative CUSOs it wholly or majority owns, are providing business solutions to 200 other credit unions.

Probably not surprising, then, that Maps was honored with the Credit Union Collaboration and Innovation Award by the National Association of Credit Union Services Organizations (NACUSO) during its Network Conference in April.

“All of us at Maps are genuinely honored,” Zook said. “Credit unions are doing amazing work with CUSOs and we’re humbled to be recognized among such a high performing group of peers. Credit really belongs to the leadership in each of our CUSOs. We have a talented, committed, and smart group of leaders who bring creativity to their roles every day.”

Among the CUSOs Maps CU was honored for are:

  • CU Wireless, which provides credit unions with remote deposit capture and member survey programs;
  • Advanced Reporting, providing pre-employment, tenant, and student screening services;
  • Maps Insurance Services, a regional property casualty agency; and
  • CU Benefits, a national medical benefits agency exclusively serving credit unions.

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