CO-OP Financial Services Announces Mobile Banking 3.0


CO-OP Financial Services, an NWCUA Strategic Link partner, has announced Mobile Banking 3.0, bringing a suite of powerful new features to the company’s mobile banking product line.

Mobile Banking 3.0 is available for the CO-OP Mobile custom-branded credit union app and the Sprig by CO-OP mobile banking app. Upgrades include Touch ID authentication and expanded payment options that make transactions fast and secure for members, wherever they go.

“Top of mobile is top of wallet today, as consumers expect to be able to manage their money 24/7,” said Todd Clark, President/CEO of CO-OP Financial Services. “P2P payments specifically are growing by nearly 50 percent year over year, making it critical for credit unions to offer leading-edge technology in this space. CO-OP’s Mobile Banking 3.0 serves today’s digitally-minded consumers with a suite of advanced tools that deliver the speed, convenience, and security they require.”

Biometric Security and Custom Settings

The release of Mobile Banking 3.0 gives users of CO-OP Mobile and Sprig the added security of Touch ID fingerprint authentication. In addition to more secure transactions, the technology eliminates the need for passwords, making mobile payments fast and easy for members.

Mobile Banking 3.0 also offers push notifications for scheduled payments, which automatically notify members when transfers are completed. Push notifications can be set for any payment generated in CO-OP Mobile or Sprig, including processing and delivery tracking of RealPay by CO-OP immediate P2P payments.

New P2P Enhancements

With the release of Mobile Banking 3.0, scheduled transfer options are now available for RealPay payments made within both CO-OP Mobile and Sprig. This newest enhancement allows daily, weekly, and monthly transfers to be scheduled right from the member’s smartphone.

“What members expect today digitally has been shaped by tech giants like Google, Apple, Facebook and Amazon,” said Clark. “CO-OP is a digital-first organization, and Mobile Banking 3.0 technology is built on our digital infrastructure. In addition to providing a superior mobile experience for members, our mobile banking apps connect credit unions into our digital ecosystem, making it easier for them to offer CO-OP Shared Branching and other services to members.”

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Questions about our Strategic Link partnership with CO-OP Financial Services? Contact Jason Smith, Northwest Credit Union Association’s Vice President, Strategic Resources, at

Posted in Business Solutions, GoWest Solutions, Industry Insight.