Quick Four: Q&A With SMCU on Their New Seattle HQ

SMCU’s new headquarter location in Seattle.

Anthem talked to Tonita Webb, Executive Vice President/COO for SMCU following the credit union’s move to new headquarters across from Seattle’s Safeco Field, known as Home Plate Center.

Anthem: Let’s start with logistics. How did moving to a new HQ come about? What was the process like?

Webb: We definitely took our time and waited for the right space. The credit union has been looking for a new location for several years. We were growing and were having increased challenges with space. It just so happened that the timing and opportunity to move aligned, so 2016 was our year to make the change.

Anthem: The announcement talks a lot about helping employees envision the community they serve. How does it allow for that?

Webb: As mentioned in the release, the location literally overlooks the Seattle community with some iconic views in addition to the buzz of activity that surrounds the stadiums of SoDo (South of Downtown Seattle). SMCU’s old location was very enclosed and walled in. To meet the community needs it is going to take more than just one area/department; the new location allows for departments and staff to collaborate in an open environment. The old location made that very difficult with all of the walls separating us from one another.  We have lots of fun collaboration spaces that energize staff and their creative juices; spaces that scream let’s come together.

Anthem: What does this mean for your average member?  

Webb: This means a more productive and energized organization. With open spaces and more collaborative environments, teams that used to be separated are now in close proximity to each other allowing for more open communication.

Anthem: That’s a lot of windows. Worried about errant baseballs from across the street at all?

Webb: Not at all. We are really excited to be near all the energy that comes from our sports arenas!  Baseballs, footballs, soccer balls…We’re ready for ‘em!

Questions about this story? Contact Eric Horvath: 503.350.2222, ehorvath@nwcua.org.


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