When it Comes to Financial Education, Credit Unions Speak Your Language

During his “day job” at Clackamas Federal Credit Union, Kevin Moran is a Business Development Specialist who enjoys helping consumers and local businesses grow. He doesn’t turn off his enthusiasm after hours, either.

On a recent summer evening, Moran and his colleague, Marisol Ibarra (pictured), went to a Molalla, Oregon community center to present a budgeting workshop to 10 adults. They taught the entire, interactive course in Spanish.

“I enjoy doing it,” said Moran. “We’re trying to instill this honesty and instill this relationship with them, being able to let them know that hey, just because you’re Latino doesn’t mean you can’t have an account with us. You’re a person. We treat everyone equal.”

Financial education is a major commitment at Clackamas FCU. President and CEO Mary Greco said the credit union has several multicultural employees who are able to converse, teach and translate written teaching resources—and she said, community organizations come to them to request their services.

“Education is the root of everything that helps people go forward in life, and we value education and certainly financial education helps people,” she said.

“On the human side, it really is in within our own mission statement and core values that we are people helping people,” Moran said.

He is as comfortable in front of large classrooms as he is providing individual service to members. He told of providing financial counseling to a member who had been overpaying interest on his car loan from another financial institution. By refinancing his loan with Clackamas FCU, Moran said, the member will save $300 a month.

“He was really excited about it,” said Moran. “Being able to realize that he was going to be saving over $3,000 a year alone, it was very impactful.”

“I love what credit unions do in communities,” said Greco. “I think they make a big difference. There is nothing more important to us than helping a member find a solution.”

Click here for video interviews from the visit with Clackamas Federal Credit Union.

Questions about this story? Contact Eric Horvath: 503.350.2222, ehorvath@nwcua.org.

Posted in NWCUA.