HRx Shines in Recruiting Key Position for American Lake Credit Union

“Talent is the heartbeat of successful credit unions,” said Jason Neifield, director of HR services for HRx, which provides recruiting and other key human resources services for credit unions.

In today’s competitive market especially, said Neifield, it’s critical that credit unions recruit the sort of people who can drive efficiency and help them evolve to meet changing member needs.

That’s exactly what HRx does. Focused exclusively on credit unions, HRx recruits talent for both small and large credit unions. “One thing that’s special about us,” said Neifield, “is that we don’t limit our focus to the executive positions. We recruit talent to fill any role in a credit union.”

Kolin McMann, president and CEO of American Lake Credit Union, recently contracted HRx to hire an administrative manager.

“Changes happened quickly and I didn’t have time to get out there and do it all myself,” said McMann. “Jason from HRx was great. He put the call out, fielded all the phone calls, and pre-screened everyone.”

“What was really impressive,” McMann continued, “is that he came and spent time in the credit union and got to understand our culture, and he scaled down the applicants to the ones who would work best.”

McMann added that not only were the costs significantly less than other competing recruiters, but the HRx team made themselves available whenever he had a question, even if it wasn’t directly related to the recruiting process.

“I would highly recommend HRx,” said McMann. “They are highly personable, highly professional and went out of their way to make sure they met our needs.”

HRx’s services extend well beyond recruiting as well. They include:

  • Employee screening (including employment simulation);
  • Salary administration; and
  • Confidential employee surveys.

Through an employment simulation partner, HRx can assess candidates’ likelihood to succeed as tellers, member services or call center representatives, supervisors, and branch managers, even before they set foot in a branch.

HRx is a wholly owned subsidiary of LEVERAGE, an affiliate of the Southeastern League of Credit Unions. Through a unique partnership, the NWCUA made HRx services available to Northwest credit unions through Strategic Link.

Learn more about HRx by clicking here. Or contact Jason Neifield, Director of HR Services, at 206.340.4806 and

Questions about this story? Contact James Pearson: 206.340.4790,

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