Member Service Representative

EvergreenDIRECT Credit Union has an immediate opening and is currently seeking a highly motivated individual to serve as a full-time Member Service Representative at our Tumwater branch.

Duties will include all transaction processing and cash handling functions, answering telephones, resolution of member questions and problems, account opening, educating members on our products and services and all other aspects of ensuring excellent member service.

Top candidates will have:

  • Effective listening skills and positive attitude
  • Excellent oral and written communication skills
  • Ability to analyze and interpret member statements
  • Analytical, decision making and problem solving ability
  • Strong sales skills
  • Excellent follow-through ability and attention to detail
  • Ability to work in a fast-paced and demanding service environment
  • Strong interpersonal skills
    Professional manner and dress


High School level or greater
Customer service experience

Previous cash handling

Computer experience
Credit union or bank experience


(DOQ) + benefits


Monday – Friday, 8:45 a.m. – 5:45 p.m. Scheduling flexibility necessary to meet service needs.


Open Until Filled

Only qualified applicants that we select will be contacted if further information is needed or to schedule an interview.

Applications can be found online at:  Completed applications can be mailed to PO Box 408 Olympia, WA 98507, faxed to EDCU at 360-943-6065 or delivered to one of our branches.

EvergreenDIRECT Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.

We are proud to be an Equal Opportunity Employer. We maintain a drug free workplace.

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