Hacked Grocery Chain Urging Customers to Pay By Cash or Check

Shoppers at Yoke’s Fresh Markets and Rosauers grocery stores in Oregon, Washington, Idaho and Montana are being urged this week to pay by cash or check while investigators try to secure a computer network that was hacked over the past two months, The Spokesman-Review newspaper is reporting.

Yoke’s and Rosauers are two of several grocers owned by URM Stores Inc. whose credit and debit card transactions have been vulnerable to a data breach reported by customers of more than a dozen Northwest banks and credit unions. Several Washington credit unions said last week that they believed URM Stores was the source of the data breach, most of which involved signature transactions with debit cards.

Customers entering the stores on Monday were told they can choose to use a secure but much slower dial-up connection to make card payments. Customers were also told to consider paying in cash or by check, The Spokesman-Review said.

The recommendation to pay by cash or check came from URM Stores, the Spokane-based wholesaler that processes a large share of the electronic payments made by shoppers at Yoke’s, Rosauers, Super 1 Foods, Family Foods, CenterPlace Market and Trading Co. Stores.

The company has said it is continuing to search for the source of the data breach. In an online statement Monday, CEO Ray Sprinkle said it is still uncertain if the breach occurred at the local store level or at some other point in the network, but he admitted that “the majority of our stores are at risk.”

Most affected credit unions — including Monad Federal Credit Union, Northland Credit Union, Sears Spokane Employees’ Federal Credit Union, Spokane Media Federal Credit Union and WSECU — moved quickly to proactively close and replace members’ cards. Olympia-based WSECU said it would reissue several thousand Spokane-area members’ cards; replacements began arriving this week.

For more details, read The Spokesman-Review’s complete story here.

 

Questions? Contact Gary Stein: 503.350.2216, gstein@nwcua.org.

Posted in Federal.