Member Service Consultant (Loan/New Accounts Officer)

Sound Credit Union, a dynamic, progressive-minded state chartered credit union is seeking an experienced Member Service Consultant for our Gig Harbor branch. Sound Credit Union has over $1B in assets, a membership base of over 100,000, and 21 branches throughout King, Pierce, Snohomish, and Thurston counties.

Primary responsibilities include:

Provide members with loan applications and any other forms necessary to transact business with the Credit Union. Accept, review and process completed loan applications including, VISA applications. Interview loan applicants. Evaluate background information including credit history, employment history, and debt-to-income ratio of applicant. Determine collateral needs and payment plans for approved loans. Cross-sell payment protection, Guaranteed Asset Protection (GAP), and Mechanical Breakdown Protection (MBP). Assure that all conditions set for approval have been satisfied, and fund approved loans.

Open new accounts including checking, savings, money market, certificates of deposit, Individual Retirement Accounts (IRA’s) and Health Savings Accounts (HSA’s). Cross-sell products and services, and answer questions to meet members’ financial service needs. Assist members with completing direct deposit cards, and transfer cards. PIN members’ VISA check and VISA credit cards. Place member check order/re-order. Sign up members for telephone banking, online banking, and E-statements. Make changes to existing accounts, including name, addresses and other pertinent or confidential information. Assist members in the closing of accounts.

Qualified candidate must have 2 years’ work experience in a financial institution. Prior work in New Accounts and/or Lending required. Sales experience preferred. Must be bondable.

We offer a professional work environment with a competitive salary and benefits plan. This position is $14.00 – $ 17.50 hourly (DOE). For consideration, interested applicants must complete an online application at Pre-employment screening includes a credit check; results should demonstrate financial responsibility. M/F/D/V. EOE.

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