Collections Officer – Part Time

Consolidated Community Credit Union is a full-service financial institution that has been servicing its members for over 50 years. We are looking for a career-oriented individual to join our consumer loan department in our NE Portland office. The ideal candidate will have a high sales aptitude, the ability to deliver a high level of customer service, 3-5 years of experience in collections. If you have an outgoing personality and a strong work ethic we look forward to discussing the opportunities our credit union has to offer. Compensation is a base plus a commission, 401K, medical coverage through Pacific Source, and 2 weeks of paid vacation.

Major Duties and Responsibilities:

  • Review all delinquent accounts (portfolio and PSCU), over limit accounts, and overdrawn checking accounts for necessary follow-up
  • Conduct telephone interviews
  • Skip tracing
  • Liquidation of collateral
  • Review delinquency reports
  • Prepare delinquency reports for management and board
  • Process credit insurance claims
  • Charge off recoveries
  • Provide our members excellent customer service
  • Promote the Credit Union and its products and services
  • Comprehend and adhere to all company-wide and department-specific policies and procedures
  • Other duties as assigned

Expectations:

To represent CCCU with a high level of integrity and professionalism and to support management decisions and goals

Knowledge and Skills:

General Skills:

  • At least one year experience in a consumer loan collections preferred
  • Knowledge of consumer lending products
  • Detail oriented
  • Willingness and ability to communicate with members and personnel from various departments
  • The ability to maintain and foster positive relationships with our members, sponsoring companies, and other employees
  • PC skills (Microsoft Office Products) and knowledge of Symitar systems a plus
  • Work independently with minimal supervision and exercise good judgment

Education:

  • High school diploma or equivalent
  • Some college experience a plus

Interpersonal Skills:         

  • Courtesy, tact, a positive attitude, and diplomacy are essential elements of the position.

Other Skills/Requirements:   

  • Must be bondable.
  • Must have a current driver’s license

To Apply

Send all inquiries about this position to loanjobs@consolidatedccu.com.

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