Collections Officer – Part Time

September 17, 2013

Consolidated Community Credit Union is a full-service financial institution that has been servicing its members for over 50 years. We are looking for a career-oriented individual to join our consumer loan department in our NE Portland office. The ideal candidate will have a high sales aptitude, the ability to deliver a high level of customer service, 3-5 years of experience in collections. If you have an outgoing personality and a strong work ethic we look forward to discussing the opportunities our credit union has to offer. Compensation is a base plus a commission, 401K, medical coverage through Pacific Source, and 2 weeks of paid vacation.

Major Duties and Responsibilities:

• Review all delinquent accounts (portfolio and PSCU), over limit accounts, and overdrawn checking accounts for necessary follow-up
• Conduct telephone interviews
• Skip tracing
• Liquidation of collateral
• Review delinquency reports
• Prepare delinquency reports for management and board
• Process credit insurance claims
• Charge off recoveries
• Provide our members excellent customer service
• Promote the Credit Union and its products and services
• Comprehend and adhere to all company-wide and department-specific policies and procedures
• Other duties as assigned

Expectations:

To represent CCCU with a high level of integrity and professionalism and to support management decisions and goals

Knowledge and Skills:

General Skills:

• At least one year experience in a consumer loan collections preferred
• Knowledge of consumer lending products
• Detail oriented
• Willingness and ability to communicate with members and personnel from various departments
• The ability to maintain and foster positive relationships with our members, sponsoring companies, and other employees
• PC skills (Microsoft Office Products) and knowledge of Symitar systems a plus
• Work independently with minimal supervision and exercise good judgment

Education:

• High school diploma or equivalent
• Some college experience a plus

Interpersonal Skills:         

• Courtesy, tact, a positive attitude, and diplomacy are essential elements of the position.

Other Skills/Requirements:   

• Must be bondable.
• Must have a current driver’s license

To Apply

Send all inquiries about this position to loanjobs@consolidatedccu.com.

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