Member Solutions Specialist/Collector

Qualstar Credit Union is looking for an experienced Collector. Do you have excellent communication, listening and problem solving skills? If so, you may be the perfect person to join Qualstar’s Member Solutions team!

The primary function of this position is to administer an effective delinquency control and follow-up program. Additional duties are noted below.

  • Administer collection program for members with delinquent loans, over-limit Visa accounts and negative share accounts.
  • Review and recommend delinquent accounts for repossession, foreclosure, charge-off and referral to outside agencies.
  • Consult with member requesting extension agreements of loan payments for approval by management.
  • Process insurance claims & refunds on the specific insurance products by the credit union and its vendors.

Salary: DOE

Please click on the following link to see the job description and complete the application:

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