Member Service Officer—Loans and New Accounts

Do you have a lending background or aggressive sales experience? Are you looking to join a dynamic team in a strong sales and service environment? If so, TwinStar Credit Union is looking for a Member Service Officer to fill an opening in our Centralia branch.

Duties include:

  • Building strong, productive relationships through personalized member service;
  • Developing and managing sales and growth of new accounts & consumer loans while meeting or exceeding established sales referral goals set by branch management;
  • Offering personalized information designed to educate members about our products & services; and
  • Contacts members in person, by letter, and phone to market products and services to enhance member relationships.

Successful candidates must be able to:

  • Draw from previous and proven sales experiences, preferably in a banking or credit union atmosphere
  • Proactively seek and connect with prospective members & build financial partnerships with current members;
  • Proactively work with members to share the benefits of our products and services to best meet their financial needs;
  • Challenge themselves to meet or exceed sales and loan growth goals as established by management;
  • Knowledge of federal and state lending regulations;
  • Multi-task, follow through with important details, closing sales/loans and ensuring member satisfaction;
  • Schedule that allows Monday – Saturday hours (typically rotating Saturdays).
    Preference will be given to candidates with strong lending and/or aggressive sales backgrounds.

Apply at

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