Member Relationship Officer
April 10, 2013
Our Member Relationship Officers are responsible for opening new accounts while utilizing professional, consultative selling skills to identify cross sell opportunities to deepen the member relationship. This in-branch, high contact sales position directly impacts the satisfaction of our members and represents the Advantis brand to our local community. A thorough knowledge of credit union products and services, a professional demeanor, and an unwavering commitment to integrity are all essential to this role.
Responsibilities of this role include:
- Opening new accounts and utilizing professional consultative selling skills to actively cross sell appropriate Advantis products and services to our members.
- Actively cross selling loans and business partner services, making referrals and introductions to experts in other departments.
- Explaining various account and ownership options and preparing all documents and paperwork.
- Providing prompt, professional, and courteous support and assistance to members, internal departments, and retail branches.
- Responding effectively to member requests, problems, and complaints.
- Understanding credit union products and services thoroughly and demonstrating the ability to articulate and discuss the features and benefits of each.
- 2+ years previous credit union/banking experience in a sales/new accounts role required.
- High school diploma or equivalent required; Bachelor’s degree in related field preferred.
- Credit union experience strongly preferred.
- Demonstrated ability to utilize a personal computer and to learn new technologies in a timely manner.
- Exceptional communication skills.
- Excellent time-management skills.
- Ability to learn and quickly become familiar with credit union processes and procedures.
A Great Place to Work!
Advantis Credit Union is Oregon’s fourth largest credit union, with over 49,000 members and five branches in the Portland metro area. Along with an excellent benefits package, our team is engaged, rewarded for performance, and encouraged to grow professionally and personally.
Our competitive advantage is our people, and our people are driven to deliver value through excellence, innovation, and serving as trusted advisors to our members. If you are looking for an organization that will recognize you for your results and empower you to reach your potential, we urge you to apply online today at: https://ch.tbe.taleo.net/CH06/ats/careers/requisition.jsp?org=ADVANTISCU&cws=1&rid=198!
Advantis Credit Union is an Equal Opportunity Employer