Diebold, CO-OP Financial Services Introduce ATM with Full-Service Shared Branching Capabilities

Diebold, Inc., and CO-OP Financial Services are bringing the convenient credit union shared branching model to the self-service channel. Diebold is installing two new Opteva automated teller machines (ATMs) featuring the CO-OP NextGen ATM shared branching solution at Premier Community Credit Union’s new Lodi, Calif., branch.

The solution enables members of participating CO-OP Shared Branching credit unions access to other credit union accounts or sub-accounts such as a CD or an IRA using Premier Community’s ATMs. Standard ATMs can normally only access accounts linked to an ATM/debit card limiting most transactions to checking and savings accounts. The ATMs further enhance convenience with Diebold’s deposit automation technology.

Premier Community designed its new Lodi branch to offer enhanced efficiencies for members and nonmembers alike. With the introduction of the CO-OP NextGen ATM solution enabled by the partnership by Diebold, Premier Community is one of the first credit unions to fully deploy shared branching at the ATM. The shared branch ATMs feature deposit automation technology, which allows members—and members of participating CO-OP Shared Branching credit unions—to complete envelope-free cash and check deposits. The ATMs automatically process deposited notes and checks, along with many other transactions, allowing Premier Community members more flexibility at a self-service device.

“CO-OP NextGen ATMs give us the opportunity to be at the forefront of delivering enhanced convenience and better services for not only our members, but members of other credit unions as well,” said Paul Yang, Premier Community’s president and CEO. “With deposit automation, we’re introducing even greater convenience via a 24/7 channel for conducting efficient teller-like transactions.”

As the industry’s only shared branching solution for ATMs, CO-OP NextGen ATM offering helps credit unions extend their reach and deliver more of the convenience members expect from full-service financial institutions. Shared branch ATMs provide credit union members with additional options to conduct transactions through more locations and extended hours of operation. While Premier Community’s shared branch ATMs are new terminals, credit unions will soon be able to add shared branching to existing Diebold Opteva ATMs.

“Driven by CO-OP, Diebold’s shared branch ATM solution transitions routine shared branching transactions from the teller line to the low-cost self-service channel,” said Mychal D. Kempt, vice president, North American operations, Diebold. “Doing so allows credit unions to migrate the servicing of shared branch members to the ATM, giving credit unions more time to spend on complex member transactions.”

Premier Community is also enhancing security and efficiency at its Lodi branch with a Diebold Express Cash Recycler. The teller automation solution, which accepts cash, verifies note authenticity, sorts notes by denomination and reuses them for withdrawals, is shared between the branch’s two counterless teller stations. Within the branch’s open environment, the recycler also serves a security role, storing cash securely at the point of transaction.

For more information on when these services will be more widely available, contact Craig Reed, Strategic Link’s director of strategic partnerships at 206.340.4789.

About CO-OP Financial Services

Based in Rancho Cucamonga, Calif., and founded in 1981, CO-OP Financial Services is the nation’s largest credit union service organization in terms of number of credit unions, assets and members. The company specializes in helping credit unions thrive by providing products and services that make it more convenient for members to do business with them. With a motto of “Be There. Be More,” CO-OP’s products fall into three business lines, including “Locations,” (ATM, shared branching and call center services); “Card Payments” (debit and credit processing) and “Mobile/Virtual” (mobile, online, check imaging, bill pay services). To learn more visit www.co-opfs.org.

About Diebold

Diebold, Incorporated is a global leader in providing integrated self-service delivery and security systems and services. Diebold employs approximately 17,000 associates with representation in nearly 90 countries worldwide and is headquartered in the Canton, Ohio region, USA. Diebold is publicly traded on the New York Stock Exchange under the symbol ‘DBD.’ For more information, visit the company’s website at www.diebold.com or follow the company on Twitter: http://twitter.com/DieboldInc.

 

Strategic Link is the NWCUA’s wholly-owned service corporation, providing the Association’s member credit unions with exclusive high-quality, competitively-priced products and discounted services. To learn more about how the Association’s partnerships with Diebold and with CO-Op Financial Services can benefit your credit union, contact Director of Strategic Partnerships Craig Reed: 206.340.4789, creed@nwcua.org.

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