Member Service Officer—New Accounts and Loans

Location: Renton
Closes: Open Until Filled, First Viewing of applications will be 12/20/2012
Member Service Officer—New Accounts and Loans

Are you an experienced financial institution professional who is passionate about building relationships in the community to build business? Are you a self-starter with a proven record of meeting goals in a sales and service oriented environment? If so, TwinStar Credit Union is looking for a Member Service Officer to fill an opening in our Renton branch.

An ideal candidate will have:

  • Prior financial institution experience including lending and/or operations with a sales focus;
  • Ability to connect with prospective members & build financial partnerships with current members;
  • Skill in proactively working with members to share the benefits of our products and services to best meet their financial needs;
  • Experience challenging themselves to meet or exceed sales and loan growth goals as established by management;
  • Strong multi-tasking skills with ability to follow through on important details, closing sales/loans and ensuring member satisfaction;
  • Ability to draw from previous and proven sales experiences, preferably in a banking or credit union atmosphere;                                                                                                                                         
  • Ability to use a personal vehicle to make regular visits to local businesses and attend community events as scheduled.

Duties include:

  • Building strong, productive relationships through personalized member service;
  • Developing and managing sales and growth of new accounts & consumer loans while meeting or exceeding established sales referral goals set by branch management;
  • Offering personalized information designed to educate members about our products & services; and
  • Contacts members in person, by letter, and phone to market products and services to enhance member relationships–approximately 20% of time is spent away from the branch connecting in the community.
  • Open until filled–first screening of applications will be on Monday, 12/17.

TwinStar Credit Union offers full-time employees medical, dental & vision insurance, paid vacation & sick leave and holidays. Background reviews, including criminal and credit histories, will be conducted prior to selection.

To apply visit

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