Member Service Officer—Loans/New Accounts

Are you a self-starter with a proven record of meeting goals in a sales and service oriented environment? If so, TwinStar Credit Union is looking for a Member Service Officer to fill an opening in our Lacey Crossroads branch.

Duties include:

  • Building strong, productive relationships through personalized member service;
  • Developing and managing sales and growth of new accounts & consumer loans while meeting or exceeding established sales referral goals set by branch management;
  • Offering personalized information designed to educate members about our products & services; and
  • Contacts members in person, by letter, and phone to market products and services to enhance member relationships.

Successful candidates must be able to:

  • Proactively seek and connect with prospective members & build financial partnerships with current members;
  • Proactively work with members to share the benefits of our products and services to best meet their financial needs;
  • Challenge themselves to meet or exceed sales and loan growth goals as established by management;
  • Multi-task, follow through with important details, closing sales/loans and ensuring member satisfaction;
  • Draw from previous and proven sales experiences, preferably in a banking or credit union atmosphere AND
  • Schedule that allows Monday – Saturday hours (typically rotating Saturdays).

To learn more and to apply visit

Posted in CUNA, Financial Education.