Account Solutions Officer—Collections

TwinStar Credit Union is seeking a Full Time Account Solutions Officer at our Lacey Corporate Center. Shifts will include rotating Saturdays (9 a.m. – 4:30 p.m.) and late shift (10 a.m. – 7 p.m.).

The Account Solutions Officer is responsible for the collection of delinquent and potentially delinquent accounts for the credit union.

Primary Duties include:

  • Calling on early delinquent consumer accounts;
  • Assisting collectors with paperwork functions;
  • Completing a variety of “clean-up” projects as assigned.

Competitive candidates have:

  • Skill in dealing professionally with members under stressful or adverse conditions and circumstances;
  • Intermediate skill with Microsoft Office software, Word, Excel, and Outlook
  • Strong verbal and written communication skills;
  • Prior collections experience is a plus!

Background reviews, including criminal and credit histories are conducted prior to selection.

To learn more and to apply visit

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