Spokane Teachers Credit Union on OfficeMax


With constantly evolving technology and ever-changing needs, credit unions need comprehensive business purchasing options without sacrificing individualized attention.


Strategic Link partnered with OfficeMax to help its member credit unions meet their business purchasing needs. Through this partnership, credit unions receive discounts up to 88 percent off the manufacturer’s list price. And with more than 12,000 items on contract and more than 2,000 OfficeMax private-branded products, credit unions have access to discounts on a wide array of products.

OfficeMax is committed to being a full-service partner for credit unions, which means credit unions have access to cost-effective solutions to a number of everyday issues. With an understanding that technology costs go well beyond the initial cost of the product, OfficeMax provides wrap-around technology services and works to limit costs and maximize credit union dollars throughout the process. For credit unions looking to optimize their IT environment, OfficeMax offers an array of services to keep things running smoothly, including configurations and installations, managed print services, data center solutions, and software licensing solutions. Their wide selection of in-stock, ready-to-ship furniture—more than 9,000 commercial-grade furniture items—means credit unions can have what they need within days of ordering, and their OM Workspace experts offering planning and customization for specialized orders.

OfficeMax’s environmentally conscious approach, which includes innovative packaging, shipping, delivery and communication strategies, will also go a long way toward limiting your credit union’s consumer footprint. Plus, OfficeMax handles equipment disposal and cartridge returns.

OfficeMax offers employee and member benefits, and as a committed partner of the credit union system, OfficeMax will customize a program to ensure cost savings to your credit union.

“We originally signed on to take advantage of the great web ordering solution for office products; we had the ability to create the shopping lists with designated cost centers and delivery locations. It worked so well that we added soon custom forms and stamps and very recently, all our janitorial supplies.  We have also teamed with them for many furniture orders and ergonomic equipment.

Two years ago we joined the Managed Print program, which simplified constant toner replenishment at 14 branch locations.  We discovered that we had maintained excess toner backups for each printer; the MPS provided a savings for just-in-time inventory and service requests. This relationship has been a great sales resource for us to purchase printers, faxes and multi-use copiers.”

– Lorraine Hall, Support Services Manager, Spokane Teachers Credit Union


Spokane Teachers Credit Union began its business relationship with OfficeMax for a specific purpose: to order office supplies online. That relationship grew thanks to OfficeMax’s quality service and the easy access it provides to a vast catalogue. OfficeMax helped the credit union find ways to eliminate inefficiencies and cut costs, and its wrap-around product offerings have simplified the purchase process.

“As our business has grown, it became important to minimize vendors that could only handle one supply item and the volumes of invoices that follow each order.  With OfficeMax, we have been able to rely on one source to meet most of our business needs and then provide a monthly summary billing for review and payment.” 

– Lorraine Hall, Support Services Manager, Spokane Teachers Credit Union

Keys to Making it Work

The first step in finding out how OfficeMax’s business products and services can cut costs and boost efficiency at your credit union is to get in touch with the OfficeMax team. Contact them at advantageprograms@officemax.com or call them at 800.248.6343 and be sure to mention you are a member of the Northwest Credit Union Association (NWCUA) to get started today. You can also initiate the process by filling out an online form.

“[Office Max’s] contract with the Credit Union League has helped maintain competitive pricing and terrific service. But one of the best benefits has been the business reviews, which helps us track our own spending trends.

I recommend OfficeMax solutions with enthusiasm, and am happy to continue our ongoing business partnership with this company.”

– Lorraine Hall, Support Services Manager, Spokane Teachers Credit Union

Lessons Learned

In the future, consider OfficeMax your first stop for all business purchases. With more than 9,000 products available at a steep discount, OfficeMax is much more than just pens, paper and ink—and taking advantage of all that OfficeMax has to offer can be the key to significant savings for your credit union.

Strategic Link is the NWCUA’s wholly-owned service corporation, providing the Association’s member credit unions with exclusive high-quality, competitively-priced products and discounted services. Questions? Contact Sales & Marketing Associate Craig Reed: 206.340.4789, creed@nwcua.org.

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