Member Service Consultant

Member Service Consultant
Tumwater, WA
Closes 7/1/2012

Are you a motivated customer service professional, looking for a highly functioning team to join? Do sales energize you? If yes, consider working for TwinStar Credit Union’s Tumwater branch. Our staff in this busy branch consistently provides service excellence and works hard to maintain the high morale that currently exists.
As our next Member Service Consultant, you will be the primary greeter to all members in the branch. Not only will you greet members with a friendly smile, you will be proactive in seeking out members and matching their needs with available products and services.
Primary Duties will include:

  • Directing and assisting with member traffic flow in the branch;
  • Actively cross-selling all credit union products and services,  working toward set monthly goals;
  • Maintaining a high personal level of proficiency in the use of automated services, setting an example for members and employees to follow;
  • Operates a cash drawer, as deemed necessary by supervisor;
  • Achieves set sales goals or standards.

You are a competitive applicant if you have:

  • Experience offering proactive customer service in a professional setting;
  • Experience with needs-based sales;
  • Intermediate skill level in using personal computer and various software;
  • High level of skill in effective communications;
  • Ability to work shifts Monday – Saturday, 40 hours/week.

TwinStar Credit Union offers a generous benefits package that includes: paid medical, dental, vision, life insurance, paid leave package and more. All employees are eligible for 401K after working a required number of hours.

To learn more and to apply, visit

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