Four Northwest Credit Union Pros Selected as ACUC Crashers

Every summer, the Credit Union National Association (CUNA) hosts America’s Credit Union Conference (ACUC), billed as “the credit union movement’s most energizing and forward-thinking event.” According to CUNA, the 2012 conference “features a lineup of America’s best business speakers who will spark inspiration, big plans and positive change for your credit union.”

ACUC is annually a home away from home for the most influential minds in the credit union movement. This year, Crash the ACUC is giving 15 young credit union professionals the chance to not only participate in the CUNA event, but to have access to an exclusive Design Thinking Workshop held before the official ACUC begins as part of a select group of ACUC Crashers.

And in keeping with the Northwest’s reputation as a progressive credit union landscape, four of the 15 young credit union professionals chosen to be ACUC Crashers come from Oregon or Washington. Sarah Glegorio (Point West Credit Union), Peter Schaefer (Maps Credit Union), Matt Vance (Industrial Credit Union) and Corlinda Wooden (Unitus Community Credit Union) were all chosen to crash the conference, which is scheduled for June 17-21 in San Diego, Calif.

Of course, in some ways, the crashers will be “crashing the party” in name only, as their presence is very much supported by the broader movement. Among the group’s sponsors are CUNA, CUNA Mutual Group and the King County (Wash.) Chapter of Credit Unions.

Attendees of Crash the ACUC will use design-thinking methodology during the conference to plan and build a new tool to help members living in poverty, working as a group to understand these members’ needs, their motivations and the obstacles to credit union service. According to the Crash the ACUC website, the 15 crashers will also:

  • Attend the ACUC with Thought Leader Sessions and Discovery Sessions.
  • Build relationships with other under-30 credit union professionals.
  • Participate in a Design Thinking Workshop with Julie Norvaisas prior to the start of the conference.
  • Attend mentor sessions with industry thought leaders each day.  In the past mentors have included folks at the Filene Research Institute, the World Council of Credit Unions, and the National Credit Union Foundation.
  • Spend time building a prototype based upon concepts learned from the Design Thinking Workshop and mentor sessions.
  • Return to their credit union with a real-world problem along with the tools to implement the solution in their community.

“I am just very honored to be selected,” said Sarah Glegorio, a loan officer for Point West. “I look forward to meeting everyone and am excited about the potential for the positive changes we will bring about.”

As a loan officer who works face to face with members on a daily basis, Glegorio looks forward to lending her perspective to the group—and to helping maintain the focus on service.

“The whole idea,” she said, “is to help the unserved and underserved, so I hope to bring back some tools and some ideas.”

A Portland, Ore., native, Glegorio taught English and translated in Spain and Brazil before returning to Portland in 2008, where she began her credit union career as a teller at Point West. She is currently working on a project to take Point West into the realm of remote account openings and loan closings, and the credit union is on track to go paperless this year.

Vance has worked as the marketing and community manager for Industrial for the past eight years. His knack for finding the right solution has led to the successful creation of products and promotions that include a savings account tied to the total yardage of the Seattle Seahawks, a family-focused free checking account, and a community food drive that has resulted in food donations in excess of one million pounds. He has extensive experience in branding, strategic-marketing planning, product development and implementation and community stewardship.

Schaefer wears many hats as the assistant manager for Maps, spending time on “everything from tellering to lending to training.” His typical day consists of putting out fires, and he thrives on that challenge. An avid college sports fan, Schaefer began his career at Maps as a teller in 2007.

Wooden has been in the financial industry for nearly 15 years and is currently a regional branch manager at Unitus, where she has developed a reputation for creating a strong sales and service culture to engage staff to better serve members while achieving the credit union’s goals. She is a member of CUNA’s Operations, Sales & Service Council; Young Credit Union Professionals (YCUP) of Portland; and The Cooperative Trust, a grassroots network of hundreds of young people fighting for the future of socially responsible finance.


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Posted in CUNA.