Serial Suit Filer Strikes Pennsylvania Credit Union with ADA Violation

If you’ve been living under a rock for the past two years, you wouldn’t know that credit unions around the country have been struggling with making their ATMs ADA compliant—in other words, making them provide speech output, to serve visually impaired members.

While credit union regulators may be a bit flexible if your credit union has not yet been able to finish its installation of ADA compliant ATMs, a finding on an exam is not the only risk a credit union faces.

Earlier this month, a Pennsylvania based credit union was sued for not offering accommodations for the blind at its ATMs. Robert Jahoda, 30, filed a class action suit on May 9 in the U.S. District Court in the Western District of Pennsylvania against Century Heritage FCU, a $128.6 million asset credit union, alleging the Title III violation, according to the court documents.

Jahoda’s complaint alleges that he is blind and visited the credit union’s ATM in McKeesport, Penn., after March 15, the date in which certain communications provisions of the ADA and its 2010 standards became fully effective.

According to Johoda, the situation “threatens blind people with the loss of their private banking information. Blind people who wish to use certain of the defendant’s ATMs have no choice but to repeatedly reveal their private PINs to others to complete an ATM banking transaction.”

According to the Pittsburgh Post-Gazette Jahoda has filed similar suits against at least seven banks claiming their ATMs did not comply with the law.  The Post-Gazette also reported that more lawsuits are being planned.


Questions? Contact the Compliance Hotline: 1.800.546.4465,

Posted in Compliance News.