Scam Targets Northwest Credit and Plastic Cards; Consumers Warned not to Give Information

The calls and texts are coming into cell phones and even to some non published landlines with a recorded message that would scare most consumers in the age of ID theft. The message appears to come from legitimate financial institutions and warns people that their credit or debit cards have been compromised. It then asks them to confirm their information by inputting their card numbers and even social security numbers.

It’s a scam. In many cases, consumers receiving the calls don’t even hold cards from the financial institution named. The scammers behind the cold calling are clearly “fishing” for information and hoping to score, thus the name “phishing scam” law enforcement agencies have assigned to such operations.

“We would never make a call and ask that information from our members,” reports Susan Streifel, President and CEO of Woodstone Credit Union in Federal Way, Washington. “We already have that information.”

Streifel confirms her staff has received numerous calls this morning, many from non-members, reporting they had calls last night claiming to have come from Woodstone. She advises consumers not to share any information but to let the financial institutions know about the calls, so the scope of the scam can be tracked.

There have been some reports of similar calls being placed to unpublished landlines in the northwest as well. 

The Northwest Credit Union Association (NWCUA) is working with its member credit unions to track the scope of the scam.

The Seattle-based Electronic Crimes Task Force combines the expertise and resources of the Secret Service and many regional law enforcement agencies to track electronic scams. 

 

Questions or Concerns? Contact Matt Halvorson, Anthem Editor: mhalvorson@nwcua.org.

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